Free shipping for orders over RM60.00
Shipping & COD

When will we ship the parcel after we received the payment?

We will dispatch orders consisting of ONLY READY STOCKS within 3 working days. After which, the actual delivery date will be depending on courier services schedule. Usually WM= 2-4 working days EM= 5-7 working days.

For orders that consist of BACKORDER items, there will be 2-3 weeks waiting period. We will only deliver your parcel once all items in your order are ready. We will not be sending your ready stock items separately. Hence, if you wish to receive your ready stock item first, you may contact us to make arrangement and pay for the extra shipping fees. 

*Do note that there may be longer waiting period during festive or sales seasons.

 

What courier service does Veloce use to deliver my parcels?

DHL will be used as the default courier service. However, if you wish to use J&T, Pos Laju or Aramex, you may contact us for arrangement. 

For Singapore customers, Janio will be used as the default courier service. Besides, the alternative courier service we provide is Gdex. 

 

What if my parcel goes missing?

Once parcel is shipped from our side, the liability of the parcel lies with the courier service. However, we will try our best to assist you in tracking the parcel from our side. 

 

SHIPPING RATE

 

WITHIN MALAYSIA:

Area

Flat Rate

  Free    

West Malaysia RM7 For orders above RM60
East Malaysia RM10 For orders above RM120

 

 INTERNATIONAL : 

COURIER

FLAT RATE

Janio RM 35
Gdex RM 40

 

COD: 

  • Please contact us to make arrangement for COD
    • For COD we only cover for the areas listed below: -
      Desa Parkcity Bangsar
      USJ 9 Bandar Utama
      Kota Damansara Sunway Pyramid